Privacy Policy
A legal disclaimer
Effective Date: April 2, 2025
1. Introduction
Oceans of Soul Jazz Festival ("we," "us," or "our") is committed to protecting the privacy of our website visitors and ticket purchasers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website (oceansofsoul.com) and purchasing tickets, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you purchase tickets, subscribe to our newsletter, or create an account.
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Non-Personal Information: This includes information that does not directly identify you, such as your browser type, IP address, device type, and website usage data. We collect this information through cookies and similar technologies.
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Payment Information: When you purchase tickets, we collect payment information through our third-party payment processors. We do not store your full credit card details on our servers.
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Marketing and Communication Preferences: Information regarding your preferences in receiving marketing and other communications from us.
3. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill ticket orders.
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To provide customer support and respond to inquiries.
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To send you event updates, newsletters, and marketing materials (with your consent).
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To improve our website and services.
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To prevent fraud and ensure website security.
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To comply with legal obligations.
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To personalize your user experience.
4. Sharing Your Information
We may share your information with:
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Third-party service providers: We share information with third-party service providers who assist us with payment processing, email marketing, website hosting, and other services.
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Event partners and sponsors: We may share your information with our event partners and sponsors for marketing and promotional purposes (with your consent).
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Legal authorities: We may disclose your information to legal authorities if required by law or to protect our rights and safety.
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Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information about your website usage. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
You have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete personal information.
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Deletion: You can request that we delete your personal information (subject to legal obligations).
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Opt-out: You can opt-out of receiving marketing communications from us.
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Data portability: You can request to receive your personal data in a commonly used electronic form.
To exercise these rights, please contact us at [Insert Contact Email].
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website after the changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: